Shipping policy
At ENIRA STORE, we want every order to reach you as smoothly and conveniently as possible. We are pleased to offer FREE SHIPPING WORLDWIDE ON ALL ORDERS, with no minimum purchase requirement. Wherever you shop from, standard shipping charges are covered by us.
Free Worldwide Shipping
All orders placed through ENIRA STORE qualify for free standard shipping worldwide. There is no minimum order value required to receive free shipping. Any optional express or expedited shipping services, if available at checkout, may incur an additional charge.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will begin processing on the next available business day.
Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information when tracking is available for your shipment.
Estimated Delivery Times
Delivery times vary depending on the destination, local postal services, customs procedures, and other factors outside our direct control.
Estimated standard delivery time is generally:
Australia: approximately 3–10 business days after dispatch.
International destinations: approximately 7–20 business days after dispatch.
These timeframes are estimates only and are not guaranteed. During holidays, major sales periods, severe weather, customs inspections, or unexpected carrier disruptions, delivery may take longer.
International Orders
ENIRA STORE ships to customers worldwide. International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
Where applicable, customs duties, import taxes, or similar government charges are the responsibility of the recipient unless otherwise stated at checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your address carefully before completing checkout.
If you notice an error in your shipping information, contact us as soon as possible at support@enira.store. We will make reasonable efforts to update the address before dispatch, but changes cannot be guaranteed once an order has entered the shipping process.
Delayed or Missing Packages
Occasionally, shipments may experience delays due to circumstances outside our control. If your order appears significantly delayed or you have concerns about its delivery status, please contact our customer support team and provide your order details.
We will assist you in reviewing the available tracking information and, where appropriate, contacting the relevant shipping carrier.
Contact Us
For questions regarding shipping, delivery, or your order, please contact:
ENIRA STORE
Email: support@enira.store
Phone: +61 427 223 858
Address: 55 Burrowes Street, Surat QLD 4417, Australia
Our team will be happy to assist with shipping-related questions.